Official Website of KL Win | Privacy Statement
Among the primary concerns of the KL Win, which is popular now on the internet as klwin-official.games, the policy of the protection of personal data is a priority. In compliance with the Malaysian rules and regulations of privacy this privacy policy outlines the following information on the type of information that is collected as well as how this information is used as well as the measures that are in place to protect this information.
Information We Collect
Collect and hold personal and non-personal information for better deliverance of the quality services in gaming. The types of information we collect include:
- Personal Information: During account registration or otherwise when using our services, customers are required to provide their name, email address, contact number, date of birth, identification information, and payment information, including credit or debit card details, or information from an e-wallet.
- Non-Personal Information: Date and time of visit, an IP address, a device’s type, a browser, OS, actions performed on our website and in games, Colour Prediction game data.
How We Use Your Information
We collect and use your information for the following purposes:
- Account Creation and Management: To register, verify, and manage your account on KL Win.
- Game Interaction: To offer and optimise the Super Ace game experience as well as track a user’s behavior on the website.
- Payment Processing: For cheque processing and handling cash withdrawals, safe money transactions that require a certain level of security for them to be processed.
- Customer Support: To be able to receive questions, complaints or neutral messages and in order to improve the general service level.
- Marketing and Promotions: To keep you updated with the latest promotional products as well as, special discount offers from KLWin. Still, you are subject to these notifications even if you may voluntarily choose to unsubscribe from them from time to time.
- Legal Compliance: In order to meet the obligation of law, regulation, protecting our platform against fraud or other security threat.
Sharing Your Information
KL Win does not sell or disclose your personal information with third parties, save under the following conditions:
- Service Providers: We may share your information with reputable third-party service providers (such as payment processors and technical support teams) in order to provide services.
- Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or governmental request.
- Business Transfers: Your information may be transferred as part of a business transaction if assets are merged, acquired, or sold.
Security Measures
We utilize modern security methods to keep your personal information safe from unauthorised access, loss, or misuse. These safeguards include encryption mechanisms, secure payment gateways, and frequent security assessments. However, no method of internet transmission or computer storage is completely secure, thus we cannot guarantee 100% security.
Cookies and Tracking Technologies
We utilize cookies and other tracking technologies to improve the user experience, monitor platform activity, and offer targeted services. These technologies capture non-personal information such as the browser type, IP address, and sites viewed.
Although you can eliminate cookies in your browser settings, this could restrict your capacity to fully use some of our website.
Data Retention
KL Win keeps your personal information for only as long as necessary to carry out the purposes mentioned in this Privacy Policy. We will keep and utilize your information as necessary to comply with legal responsibilities, resolve disputes, and enforce agreements.
Your Rights
Under Malaysian law, you have the following rights concerning your personal data:
- Access: You can request access to your personal data we hold.
- Correction: You have the right to request adjustments for inaccurate or incomplete personal data.
- Withdrawal of Consent: You can withdraw your consent to the processing of your personal data at any time.
Changes to the Privacy Policy
KL Win retains the right to change this Privacy Policy at any moment. We will notify you of any changes by making the amended Privacy Policy available on our website. This policy should be reviewed on a regular basis by you.
Contact Us
Please do not hesitate to reach out to us if you have any queries or concerns regarding this Privacy Policy or the manner in which your information is managed.
- Email: support@klwin-official.games.
- Phone: +60465579889